Organisations have a responsibility to manage their supply chains in compliance with legislative and regulatory requirements, and Supply Chain Partners should also play an active role in supporting Organisations to comply and excel.

The Organisation Can Demonstrate and Supply Chain Partners Can Validate:

7.1

That it has effective policies and procedures in place to keep the supply chain updated with legislative and regulatory requirements, and policy and strategy information.

7.2

That it operates efficient and proportionate policies, processes and activities to monitor the quality of delivery and, where appropriate, the customer experience. The Organisation uses quality assurance findings to inform improvements to service delivery.

7.3

That it has effective methods of providing impartial, effective and timely Information, Advice and Guidance (IAG) throughout the supply chain.

7.4

That both the Organisation and Supply Chain Partners have strategies, policies and processes in place to maintain effective information security, health and safety, safeguarding, and environmental sustainability.

7.5

That the Organisation and its supply chain adhere to the principles of, or if meeting the relevant criteria, fully comply with the requirements of the Modern Slavery Act 2015.