Excellent supply chains will deliver the best results for customers and have the most positive impact on the wider community. The end of the relationship between the Organisation and a Supply Chain Partner should be managed effectively to manage the impact on both the service delivered and all involved parties.

The Organisation Can Demonstrate and Supply Chain Partners Can Validate:

8.1

That it actively seeks feedback from all stakeholder groups, including through external auditing and assessment activities, and uses it to inform and improve practices throughout the life of the contractual relationship.

8.2

That it assesses how the activities of Supply Chain Partners have a measurable impact on the wider social objectives and/or policy intent of the commissioner/procurer.

8.3

That it assesses how the activities of the supply chain generate a positive impact on the intended customer groups, external stakeholders and the wider community in which the supply chain operates.

8.4

That is has effective processes in place to monitor and promote equality and diversity throughout the supply chain, and that data is collected, analysed and used to inform improvements throughout the life of the contractual relationship.

8.5

That it has prepared and agreed a process to handle the end of the relationship with the Supply Chain Partner, including timely communication and documentation sharing.